If you are not satisfied with your purchase and wish to obtain a refund, you must notify us within 10 days of receipt of your package. We will not make any adjustments after the stated time period. Shipping charges are not refunded and items shipped free will incur up to $25. Returned items must be in original packaging and must not be altered in any way.
NO RETURNS ACCEPTED WITHOUT PRIOR AUTHORIZATION AND RA#. To return a package: Email us at craggymm@proton.me for return authorization number.
Pack your item(s) carefully and include a copy of the receipt. Mark the outside of the box near your address with the RA#.
Once you receive your RA# mail package to:
Craggy Mountain Music
Attn: Returns
128 Golf Course Rd
Waynesville NC 28786