Returns

If you are not satisfied with your purchase and wish to obtain a refund, you must notify us within 10 days of receipt of your package.  We will not make any adjustments after the stated time period. A 7 ½% restock fee may be deducted from your refund based on item.  Shipping charges are not refunded.  Returned items must be in original packaging and must not be altered in any way.

 NO RETURNS ACCEPTED WITHOUT PRIOR AUTHORIZATION AND RA#.  To return a package:  Email us at craggymtnmusic@yahoo.com (best way) or phone
828-456-9360 for return authorization number.
Pack your item(s) carefully and include a copy of this receipt.  Mark the outside of the box near your address with the RA#. 

Once you receive your RA# mail package to: 

Craggy Mountain Music
Attn: Returns
PO Box 31
Lake Junaluska, NC 28745